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Collections Policy

By registering for classes, the student agrees to pay for all charges incurred at Alaska Pacific University, including but not limited to tuition and fees, housing and meal plan charges, and disciplinary fines. It is the student’s responsibility to ensure that his/her account is kept current and that payments are made by the published due dates. Charges that are not paid by the due dates may be assessed late fees.

Alaska Pacific University will make reasonable attempts to collect past due charges. Failure to pay after reasonable attempts have been made may result in the account being sent to a collection agency. Upon the account being referred to a collection agency, the student agrees to pay:

  • The account balance
  • A collection fee (based on a percentage up to 30% of the debt)
  • Any other costs and expenses, including attorneys’ fees, incurred in such collection efforts

The collections process begins with a series of three (3) collection notices.

  1. An initial letter notice is sent out via email to students after the census date.
  2. An official letter will be mailed via U.S. Postal mail 15 days after the initial notice.
  3. A second letter will be sent after 15 days following the first mailed letter.
  4. Accounts will be turned over to our collection agency after 90 days of the first letter.

Once turned over to our collection agency a collection fee of 30% is assessed.

If a student contacts the SFS office (before they are sent to collections) to negotiate the possibility of setting up a payment plan they must fill out and sign a promissory note form. Contact Student Financial Services for specifics as it varies per student. All payment plans are reviewed and signed by the Director. If there are two missed payments, it is a breach of contract; therefore, the collections process will continue.

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