Consumer Complaints Process

In the event a student believes they have been unfairly treated by Alaska Pacific University that cannot be resolved by the methods outlined in the University’s publications, including this website, the Student HandbookCampus Life HandbookAcademic Appeals Process, our Non-Discrimination Policy, or the APU Catalog – they have the right to contact our accrediting organizations and related governmental agencies.

Contact Alaska Pacific University

Alaska Pacific University
1-800-252-7528
4101 University Drive
Anchorage, AK 99508

Filing complaints with APU’s State approval entity

Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, AK 99811-0505
Email: EED.ACPE-IA@alaska.gov
Consumer Protection and Student Complaints

Filing a complaint with APU’s accreditor

Northwest Commission on Colleges and Universities (NWCCU)

Alaska Pacific University is regionally accredited by the Northwest Commission on Colleges and Universities (NWCCU). Information regarding their complaint process can be found on the NWCCU website.

International Assembly for Collegiate Business Education (IACBE)

Alaska Pacific University is accredited by the International Assembly for Collegiate Business Education (IACBE). Information regarding their complaint process can be found on the IACBE website.

Council for the Accreditation of Education Preparation 

Information regarding the complaint process with the Council for the Accreditation of Education Preparation can be found at the CAEP website.

Filing a complaint out-of-state

StateContact
AlabamaAlabama Commission on Higher Education
AlaskaAlaska Commission on Postsecondary Education
ArizonaArizona State Board for Private Postsecondary Education Student Grievance Procedure
ArkansasArkansas Department of Higher Education Student Grievance Procedure
CaliforniaBureau for Private Postsecondary Education
ColoradoColorado Department of Higher Education Student Grievance Procedure
ConnecticutThe Office of Financial and Academic Affairs for Higher Education Complaint Form
DelawareDelaware Department of Education
FloridaFlorida Department of Education Student Grievance Procedure
IdahoIdaho Board of Education Student Grievance Procedure
IndianaIndiana Commission on Proprietary Education
IowaIowa College Student Aid Commission
KansasBoard of Regents Student Grievance Procedure
KentuckyKentucky Council on Postsecondary Education Student Grievance Procedure
LouisianaLouisiana Board of Regents Student Grievance Procedure
MaineMaine Department of Education
MarylandMaryland Higher Education Commission Student Grievance Procedure
MassachusettsMassachusetts Board of Higher Education Student Grievance Procedure
MichiganMichigan Department of Energy, Labor & Economic Growth Student Grievance Procedure
MinnesotaMinnesota Office of Higher Education Student Grievance Procedure
MississippiMississippi Commission on College Accreditation
MissouriDepartment of Higher Education Student Grievance Procedure
MontanaMontana University System, Montana Board of Regents
NebraskaNebraska Department of Education, Private Postsecondary Career Schools Complaint Form
NevadaNevada Commission on Postsecondary Education Student Complaints
New HampshireNew Hampshire Postsecondary Education Commission Student Grievance Procedure
New JerseyNew Jersey Commission of Higher Education Student Grievance Procedure
New MexicoNew Mexico Higher Education Department Student Grievance Procedure
North CarolinaNorth Carolina Student Grievance Procedure
North DakotaNorth Dakota State Authorization
OhioOhio Department of Higher Education Student Complaints
OklahomaOklahoma State Regents for Higher Education
OregonDepartment of Education – Private and Career Schools Office
PennsylvaniaPennsylvania Department of Education Student Grievance Procedure
Puerto RicoPuerto Rico Council on Higher Education
South CarolinaSouth Carolina Commission on Higher Education Student Grievance Procedure
South DakotaSouth Dakota Board of Regents Student Grievance Procedure
TennesseeTennessee Higher Education Commission Complaint Form
TexasTexas Higher Education Coordinating Board Student Grievance Procedure
UtahUtah System of Higher Education Student Grievance Procedure
VermontVermont State Board of Education Student Grievance Procedure
VirginiaPrivate & Out-of-State Postsecondary Education Student Grievance Procedure
WashingtonWashington Higher Education Coordinating Board
Washington DCEducation Licensure Commission
West VirginiaWest Virginia Higher Education Policy Commission Student Grievance Procedure
WisconsinWisconsin Educational Approval Board Student Grievance Procedure